VIP Support Agent

Tipbet Ltd.

Published: Mar 13, 2017

WEBSITE
  • Location Gzira
  • Type Full-Time
  • Department Customer Support

Job Description

The successful VIP Support candidate will be tasked with assisting the VIP team fully. They will be an ambassador for the Tipbet brand and increase brand loyalty and revenues through planning and implementing long-term strategies. The VIP Support will be actively identifying, recruiting and retaining VIP customers on a daily basis.

Responsibilities

  • Liaise closely with other departments to optimize communications with VIP players
  • Target VIPs with personalized communication, offers and treatment
  • Keep up-to-date with the latest industry trends
  • Set out plans of action to keep high retention rate of VIPs
  • Ensure that VIPs have a positive and memorable Tipbet experience

Required Skills

  • Strong knowledge of iGaming, sportsbook and casino
  • Personable with an empathetic mentality, and able to keep customers onside
  • Ability to work independently to deadlines
  • Fluent in English; Turkish, German, Greek or Portuguese would be a major advantage
  • Analytical and cost-conscious

Our Benefits

  • Working and living in the sunny island of Malta
  • Dynamic and Fun events
  • A competitive salary
  • Fresh fruits
  • Office in central location
  • Monthly birthday celebration

 

Company Description

ABOUT US

Tipbet Ltd. is a Maltese company with headquarters in Gzira, Malta, and numerous offices all over Europe. Since establishment, we dedicated our passion to deliver the most advanced sports betting experience. We provide sports betting for thousands of national and international events in dozen sports. With innovative and sophisticated software and hardware, we offer cutting-edge online and land-based solutions for customers and clients. Throughout maintaining a high service level and an excellent market competence, we are striving for success.

Behind Tipbet is a development and service team full of talent, professionalism and vision. As a Tipbet staff member, you will find a comfortable and stable working environment and act in highly qualified team.

Learn more about new technologies, realize projects and participate with your existing knowledge for better results. Advance your career with Tipbet and grasp the opportunities that arise. We promote talented employees, encourage and enable creativity, generate opportunities and secure sustainability.

We at Tipbet, working with passion to deliver a unique user experience in sports betting all over the world. If you are also passionate about what you do, apply now and join our team!

Tipbet abides the law of equal employment opportunity, giving all qualified applicants the same consideration for employment without regard to race, color, religion, sex, national origin, disability, age, pregnancy, sexual orientation, gender identity, genetics, creed, citizenship, protected veteran or marital status.

CONTACT US

Responsible: HR Manager
Phone: +356 2779 1501
Office Address: Level 0
109, Sir William Reid Street,
Gzira, GZR1033 Malta

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